This Privacy Statement describes how we collect and use your information and gives you choices as to how we use it. We suggest that you review this Privacy Statement periodically as we may update it from time to time.
This policy was last updated on November 9, 2010.
What information does NEST collect about me?
When you purchase from NEST or request a catalog, we collect information that you volunteer such as your name, email address, postal address, phone number and other information necessary to process your order or send you the catalog.
We also collect the information you provide to us when you register for "My Account", participate in a contest or sweepstakes promotion, fill out a survey or questionnaire, or contact us via email.
How do you use my information?
The information you supply to us is added to our customer database. You may receive periodic mailings or telephone calls from us about new products, discounts, and special promotions. If you do not want to receive such mailings or telephone calls from us, remove instructions are included with every email our you can call us.
We occasionally provide your name and postal address (but not your email address) to a select group of companies whose products you may find of interest. If you do not want us to share this information with these companies, we can add your name to our "do-not-share" list.
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these agencies or companies for marketing purposes.
Companies "Presented by NEST"
For more information, including privacy policies, regarding companies who send catalogs or host websites "presented by NEST" please see that company’s home page and click on their Information link; or review the customer service section of any catalog you may receive from that company.
Since these other sites are not within the NEST network, NEST is not responsible for the privacy practices or the content of these sites.
For Our Customers Using the Internet:
If you are shopping NEST and are having difficulty adding product to your shopping cart or completing your order, please check your privacy settings in your browser. If you do not wish to change your privacy settings to "Medium" and you are currently using the "Medium High" or "High" settings, you may choose to override your current cookie handling practices for individual sites that you specify, including nestentertainment.com, nestlearning.com and nestfamily.com. If you prefer not to change your privacy settings or override your cookie handling practices, you can, as always, place your order by phone.
How can I update or access my information?
We evaluate each request and will reply in an appropriate manner and in a form of communication that ensures the security of the information you have requested.
How do I know my information is secure?
By using the NEST website, you consent to the collection of information as described within this Policy.
We use third-party advertising companies to serve ads when you visit our Website. These
From time to time, we may use the information you provide us for new, unanticipated uses not previously addressed in our Privacy Statement. If our information practices change at some time in the future we will post the policy changes on the privacy page of our website to notify you of these changes. You should check our website periodically for more information on how we use the data we collect.
If there is a material change in the manner we use data that we collect, we will update this Privacy Statement to reflect these changes.
If for any reason you would like to be taken off the email list that notifies you of new products, offers and sales, simply click the unsubscribe link provided at the bottom of every email we send.
4. User Data: User Data May Be Collected but User Data is not Personal Information. “User data” means information NFA collects about the use of NEST Family Apps Apps that does not directly identify a User. This is non-personal data NFA collects from the User upon install of the Service. Such data is used in support of internal operations and for analytics purposes, which may require the reproduction and display of such information in an aggregated manner such that will not in any way include personal information, and only involves the type of information described below.
5. Adult Users Choose to Share Personal Information For Certain Features: A User may choose to make personal information available to NFA by, for example: (i) completing registration for the Service, for contests and for special events; (ii) accessing the Service using a third party ID, such as social networking sites; (iii) subscribing to newsletters; (iv) subscribing to alerts; (v) using “tell a friend,” “Share,” or other similar features, if available; (vi) requesting technical support; and (vii) otherwise through the use of any NFA dedicated e-mail where personal data is required for use. As with respect to User Data described above, these features are offered in a Gated Area and on our website/s, which are intended for parents, and if we are made aware that data from children under 13 is collected, NFA will promptly delete and make no further use of such personal information. If a User contacts NFA by email, NFA will use the personal information only to respond to the specific inquiry and then delete that information.
7. Third Party Terms and Conditions: A User’s access to and use of the Service may be subject to certain third party terms and conditions and privacy policies, including but not limited to application stores, mobile software platforms, on-line gaming platforms, social networking service and payment providers. These are provided in Gated Areas and are to be used only by parents.
NFA may in its discretion make available links in the Apps through advertisements, on our website or otherwise enable Users to access third party products or Service. Note that NFA’s linking to those products or Service in the Apps does not constitute its sponsorship of, or affiliation with, such third parties.
Certain features of the Service that NFA may offer, such as social networking, may use third party Service to provide authentication for the Service with a social networking ID or network account are solely available within the Gated Areas. A User who uses or connects to a NFA Service or downloads a Apps by or through a third party platform, or utilizes social networking sites such as Facebook or Twitter, consents to NFA’s access to and/or collection of certain information from the third party platform profile/account (such as his or her Facebook account) or via any cookies placed on the User’s device by such third party platform as permitted by the terms of the agreement and the User’s privacy settings with the third party platform. NFA may share such information with the third party platform for its use as permitted by the terms of the agreement and the User’s privacy setting with the third party platform.
Special Notification for California Residents